Shipping Policy

POSSIBLE COVID-19 DELIVERY DELAYS

Shipping companies are working as diligently as possible to ensure all expressshipments are delivered on time, however due to the COVID-19 pandemic, it has caused some shipping delays that are outside of their control. As a result, they have suspended money-back guarantee for all services effective immediately until further notice. We are unfortunately unable to honor express rate refunds at this time, and we do apologize for any inconvenience if your express package is delayed.

 

Order Value

Delivery Time

Shipping Fee

over $49.99

7-10 working days

Free

$0-$49.99 7-10 working days $5.99

 *Note: Queening Chair will charge  $10 Shipping Fee.

  • Orders must be placed by 2:00 pm PST (Monday-Friday) in order to ensure same day shipping. Not available for all locations in Alaska, Hawaii and US territories.
  • Most orders are shipped within 1-2 business days. Orders that come in over the weekend, and/or include custom, or temporarily out-of-stock items, may be slightly delayed.
  •  Your order history will only display one tracking number per order and will be listed as Completed once we have shipped the package. If you had a backorder, please contact our Customer Service so that we can provide you with your second tracking number.
  • Any questions you can contact support@soulnightsex.com to get help.